Rian Murphy - Technical Writing Samples by Industry

Scroll down or follow one of these links for samples for the following Industries:

Communications

E-Commerce

Finance

Infrastructure

Security

Development

Communications

Broadcast List Manager Guide
(User Guide)

User Guide for admins using GUI to configure messaging user accounts for Internet-based messaging sofware package

IP Launchpad SOFTWARE REQUIREMENTS SPECIFICATION

Section of Software Requirements Specification (SRS) maintained for developers and product managers during design phase for new release of Internet-based messaging software server package

Installation Guide: ALERI STREAMING PLATFORM

Instructions for admins installing Complex Event Processing server software

Internet Gateway SDK User's Guide

Section of complete documentation of Software Development Kit for server software that facilitated IP messaging, using C++-based API

Release Notes: Aleri Streaming Platform

Sample Release Notes detailing latest release of CEP server software for admins and developers in the communications field

How To Use The Web Client

A one-page cheat sheet for the IP Launchpad web-based messaging client

Application Note: Web-Based Message Tracker for IPLP

An end-users' guide for administrators tracking messages on the IPLP messaging server

Application Note: IPLP Hive Settings for Two NICs

Tech Note explaining hardware configuration for admins using software package as infrastructure for Internet-based messaging

E-Commerce

Business Process Flow: Procure-To-Pay

Detailed subset of flowchart set documenting d-commerce produce-to-pay processes -- swimlane flowcharts using Business Process Modeling Notation (BPMN)

Finance Data Warehouse Data Definitions

Outward-facing documentation (for management and analysts) of financial terms used as part of Data Dictionary for e-commerce Data Warehouse

Sale Process Training

PowerPoint presentation used by trainers instructing new producers of online sales e-commerce site

Finance

LMA Pricing Portal Quick Reference Guide

Graphic one-sheet documentation for end-users processsing load information for financial firm

Booking a New Loan Overview

Step-by-step guide for processors entering loan information into financial company's mainframe, developed using Info Mapping technique

Finance Data Warehouse Data Definitions

Outward-facing documentation (for management and analysts) of financial terms used as part of Data Dictionary for e-commerce Data Warehouse

Infrastructure

IPLP Application Note: IPLP Hive Settings for Two NICs

Tech Note explaining hardware configuration for admins using software package as infrastructure for Internet-based messaging

IPLP Software Requirements Specification

Section of Software Requirements Specification (SRS) maintained for developers and product managers during design phase for new release of Internet-based messaging software server package

Address Parsing in IPLP

A detailed technical diagram followed by a series of detailed narratives that reference the diagram as they explain step by step how this messaging server parsed the destination addresses of the messages it sent and received

IPLP Protocol Commands for Messaging

A reference guide for the line protocol used by "IP LaunchPad", a server suite for messaging (fax, voice, etc.) over IP, with accompanying end-user applications. Just slightly ahead of its time, but not far enough.

Security

Getting Started with OpenID Connect

A brief introduction to writing code to Authorize a Subscriber's connection using the Firm's OpenID resource

Overview of Oauth 2.0

Tech note (web-based) documenting oauth implementation for outside developers writing to content provider's APIs

Development

Release Notes: Aleri Streaming Platform

Sample Release Notes detailing latest release of CEP server software for admins and developers in the communications fieldĀ 

Installation Guide: Aleri Streaming Platform

Instructions for admins installing Complex Event Processing server software

Internet Gateway SDK User's Guide

Section of complete documentation of Software Development Kit for server software that facilitated IP messaging, using C++-based API

Overview of Oauth 2.0

Tech note (web-based) documenting oauth implementation for outside developers writing to content provider's APIs

IP Launchpad Software Requirements Specification

Section of Software Requirements Specification (SRS) developed for developers and product managers during design phase for new release of Internet-based messaging software server package

Information Technology Standards and Architecture

The first part of a high-level explanation of considerations for building an information architecture

Getting Started with OpenID Connect

A brief introduction to writing code to Authorize a Subscriber's connection using the Firm's OpenID resource

Trading Platform Vision Document

A brief section from one of the design documents written for the formal planning stage of an enterprise-level financial infrastructure project

How To Add a Registration Form to your Website

Targeted instructions telling web developers how to add a link to an e-commerce company's registration service to their webpage

IPLP Protocol Commands for Messaging

A reference guide for the line protocol used by "IP LaunchPad", a server suite for messaging (fax, voice, etc.) over IP, with accompanying end-user applications. Just slightly ahead of its time, but not far enough.

maketecheasier tutorial: Getting Started With Markdown

A screencast produced for "make tech easier" introducing the basics of the Markdown markup system. I wrote the script, produced the video, and recorded the voiceover.