Scroll down or follow one of these links for samples for the following Industries:
User Guide for admins using GUI to configure messaging user accounts for Internet-based messaging sofware package
Section of Software Requirements Specification (SRS) maintained for developers and product managers during design phase for new release of Internet-based messaging software server package
Instructions for admins installing Complex Event Processing server software
Section of complete documentation of Software Development Kit for server software that facilitated IP messaging, using C++-based API
Sample Release Notes detailing latest release of CEP server software for admins and developers in the communications field
An end-users' guide for administrators tracking messages on the IPLP messaging server
Tech Note explaining hardware configuration for admins using software package as infrastructure for Internet-based messaging
Detailed subset of flowchart set documenting d-commerce produce-to-pay processes -- swimlane flowcharts using Business Process Modeling Notation (BPMN)
Outward-facing documentation (for management and analysts) of financial terms used as part of Data Dictionary for e-commerce Data Warehouse
PowerPoint presentation used by trainers instructing new producers of online sales e-commerce site
Graphic one-sheet documentation for end-users processsing load information for financial firm
Step-by-step guide for processors entering loan information into financial company's mainframe, developed using Info Mapping technique
Outward-facing documentation (for management and analysts) of financial terms used as part of Data Dictionary for e-commerce Data Warehouse
Tech Note explaining hardware configuration for admins using software package as infrastructure for Internet-based messaging
Section of Software Requirements Specification (SRS) maintained for developers and product managers during design phase for new release of Internet-based messaging software server package
A detailed technical diagram followed by a series of detailed narratives that reference the diagram as they explain step by step how this messaging server parsed the destination addresses of the messages it sent and received
A reference guide for the line protocol used by "IP LaunchPad", a server suite for messaging (fax, voice, etc.) over IP, with accompanying end-user applications. Just slightly ahead of its time, but not far enough.
A brief introduction to writing code to Authorize a Subscriber's connection using the Firm's OpenID resource
Tech note (web-based) documenting oauth implementation for outside developers writing to content provider's APIs
Sample Release Notes detailing latest release of CEP server software for admins and developers in the communications fieldĀ
Instructions for admins installing Complex Event Processing server software
Section of complete documentation of Software Development Kit for server software that facilitated IP messaging, using C++-based API
Tech note (web-based) documenting oauth implementation for outside developers writing to content provider's APIs
Section of Software Requirements Specification (SRS) developed for developers and product managers during design phase for new release of Internet-based messaging software server package
The first part of a high-level explanation of considerations for building an information architecture
A brief introduction to writing code to Authorize a Subscriber's connection using the Firm's OpenID resource
A brief section from one of the design documents written for the formal planning stage of an enterprise-level financial infrastructure project
Targeted instructions telling web developers how to add a link to an e-commerce company's registration service to their webpage
A reference guide for the line protocol used by "IP LaunchPad", a server suite for messaging (fax, voice, etc.) over IP, with accompanying end-user applications. Just slightly ahead of its time, but not far enough.
A screencast produced for "make tech easier" introducing the basics of the Markdown markup system. I wrote the script, produced the video, and recorded the voiceover.