Rian Murphy - Writing Resume
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- Rian Murphy Resume
SUMMARY
Excellent writer with the expertise to produce effective documentation in any format for users at any level. Solid experience in Financial Services, Software Development, E-Commerce, Telecommunications, ERP. Practiced in documentation for developers, process analysis, requirements management, web administration. Notable success with:
API/SDK Documentation
BRS, SRS, SAD
Design Documents
Developer Guides
End-User Manuals
Infrastructure Doc
Job Aids
On-Line Documentation
Process Analysis
Release Notes
System Admin Guides
Use Case Analysis
PROFESSIONAL EXPERIENCE
Jenarc Inc., remote, March 2018 - present: Senior Technical Writer
Wrote and edited API documentation for complex online resource for major real estate firm.
Coordinated content for developers worldwide, created and maintained central doc library
API Documentation
- Edited API source files in Stoplight projects; fixed language and added TOCs, references, etc.
- Worked with subject matter experts to clarify API design and identify design issues
Lionbridge Technologies, remote, March - September 2018: Senior Technical Writer
Worked with a team to rewrite and reorganize internal documentation into an outward-facing portal for a NoSL SaaS DB Management platform
Technical Documentation
- Wrote and edited new content on highly technical topics related to database design, ETL, troubleshooting
- Worked with Lionbridge team on TOC restructuring and DITA-based tagging strategy
Creative Circle, remote, October 2017 - February 2018: Writer / Editor
Freelance writing and editing work for large consulting firm
Pyrr-Humain Communications, remote, December 2016 - October 2017: Writer / Editor
Freelance writing, editing, transcription work
Datastax Inc., remote, February - October 2016: Senior Technical Writer
Managed docset for NoSQL data architecture provider
Technical Documentation
- Managed large proprietary docset for Apache Cassandra database technology
- Wrote new documentation in consultation with developers and product managers
- Updated docset in response to new developments in database tech and architecture
- Monitored user groups for questions to be addressed in documentation and blog posts
HBO, NYC, April - November 2015: Technical Writer
Organized specifications for online content
Technical Specification documents
- Coordinated and standardized technical specifications for all production groups
- Devised templates and organizational scheme for new specification documents
- Planned Sharepoint interface for document repository
Cancer Outcome Testing and Analysis (COTA), NYC, February - May 2015: Technical Writer
Facilitated Big Data approach to cancer diagnosis and treatment
User Guides
- Researched, wrote and produced Abstractor and Administrator Guides for this online big-data diagnostic application
- Produced flowcharts for classifying tumor instances
Uqnic Network, remote, February 2014 - August 2014: Writer/Producer
Developed framework for online tech training course
Online Coursework
- Wrote interactive tutorial on the Markdown content language
- Produced tutorial in WordPress, recorded and edited screencasts and voiceovers
November 2013 - February 2015: recuperation from injury due to car accident
Comcast, Philadelphia, March 2013 - October 2013: Technical Writer
As a consultant for Turnberry Solutions, facilitated developer access to cable TV content
API Documentation
- Documented APIs that provide access to cable TV content
Data Model Documentation
- Documented the data model used for the database of subscriber security and demographic info
Google, NYC, May 2012 - February 2013: Technical Writer II
As a consultant for Artech Information Systems, wrote Access Guides to Google web resources for outside developers
API Documentation
- Reorganized and rewrote Google developer notes into guides to Python, Java and Javascript Client Libraries for Google web APIs
- Wrote line-by-line guides to sample programs demonstrating use of Client Libraries
TD Bank, NYC, March 2012 - May 2012: Business Analyst
As a consultant for Randstad Technologies, aided development process for compliance-mandated financial applications
Design Documentation
- Developed SRS, SDS, Testing Strategy, Use Cases, Requirements for applications to track high-volume loans
Testing
- Wrote Test Plan/ Test Cases from Requirements and Use Cases
- Assisted in testing and recording rest results
Gilt Groupe, Inc., NYC, October 2008 - January 2012: Technical Writer / Analyst
Helped to maintain corporate culture and documented processes, data and apps for rapidly growing startup
Documentation
- Wrote documentation for in-house apps used for web production
- Documented ETL procedures and data dictionary for Data Warehouse
Process Analysis
- Researched procurement / sale / process for e-commerce company
- Documented these processes in a series of swimlane flowcharts
- Produced flowcharts as printouts and as interactive web documents
Intranet Administration
- Chief administrator of Confluence-based company Intranet
- Organized structure, and subscriber access model
- Wrote CSS and Javascript to customize layout and appearance
Macrovision, Inc., NYC, April 2008 - October 2008: Senior Technical Writer
Improved usability of this firm's content management suite
Developer Documentation
- Researched and produced API implementation guides, working from Java source code, design documents, and interviews with developers and product managers
- Added explanatory comments to API code
Merrill, Lynch and Co., Lawrenceville NJ, December 2007 - April 2008: Business Analyst
Applied analytical skill to guide development of financial applications
Design Documentation
- Researched and produced Software Architecture Document, data and procedure flows, Use Cases for new loan management applications
Sybase/Aleri, Inc., Newark NJ, December 2007 - April 2008: Technical Writer
Augmented product doc set to increase saleability of this company's CEP applications
Docset Management
- Reorganized/rewrote 1500 pages of documentation, improving organization, identifying gaps
- Updated docset to document features of new releases
Release Notes
- Prepared Release Notes for new releases
Wiki/Knowledge Base maintenance
- Maintained knowledgebase section of developers’ wiki
Merrill, Lynch and Co., Plainsboro NJ, July 2006 - April 2007: Business Analyst
Completed a variety of tasks crucial to the successful launch of new financial enterprise
User Guides
- Wrote loan processing procedures using Information Mapping
Process Flows
- Documented business processes as flowcharts in Visio
Procedure Manuals
- Wrote compliance-mandated procedural manuals for loan-related business processes
Goldman, Sachs and Co., NYC/Chicago, 2000 - 2006: Technical Analyst / Writer
Provided training and docs for developers of new electronic trading systems
Developers' Guides
- Wrote guides for creating applications in Java and in C++-based proprietary language
Design Documentation
- Wrote Inception and Elaboration documents for development of Java-based infrastructure
Online Tutorials
- Created self-paced tutorials to show quants how to use modeling language to run trading strategies against market simulations
Project Web Site
- Created project web site on Sharepoint
EDUCATION
- MA, English, University of Delaware, Newark, DE
- BA, English, Northwestern University, Evanston, IL
PROFESSIONAL TRAINING
- Certificate of completion of “Introduction to Google SEO” training at Coursera, 2023
- Scaled Agile Framework, SAFe, 2013
- Confluence administration and development, StepStone Inc., 2012
- Coursework in financial markets and models, Goldman Sachs, 2008
- UML training, IBM/Rational
- Requirements Management with Use Cases, Rational
- Relational Database Design and RDBMS, Oracle Corporation
TECHNICAL SKILLS
- Design & Development Tools
- Stoplight; Postman; IBM/Rational Rose, SODA, ReqPro; SubVersion, Git
- Doc Development & Publishing Tools
- Microsoft Word, PowerPoint, Excel, Access, Visio, Project; Adobe FrameMaker, LiveCycle Designer; Wordpress; Confluence, Docbook, Sharepoint; RoboHelp, ForeHelp, DocToHelp; Visio, Omnigraffle
- Software / Languages
- development in Oracle Forms, Python, SQL, HTML, Javascript; info processing with XML, XSLT; graphics generation with dot language, SVG; web design with CSS; documentation of Ruby, Java, C++, Javascript
- Environments
- Windows XP, Linux, UNIX, Macintosh
Address
- 5551 Ivy Path
- Stevensville Michigan 49127
- 347-470-7714
- pyrrhumain@gmail.com